Accessibility Statement

Our Commitment

M&G Signature is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Measures to Support Accessibility

M&G Signature takes the following measures to ensure accessibility:

• Include accessibility as part of our mission statement
• Integrate accessibility into our procurement practices
• Provide continual accessibility training for our staff
• Include people with disabilities in our design personas
• Use semantic HTML to ensure screen reader compatibility
• Provide text alternatives for non-text content
• Ensure sufficient color contrast throughout the site
• Make all functionality available from a keyboard
• Ensure content is responsive and mobile-friendly

Technical Specifications

Accessibility of https://www.mgsignature.co.uk relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:

• Third-party content: Some third-party content may not be fully accessible. We work with our partners to improve accessibility where possible.
• PDF documents: Some older PDF documents may not be fully accessible. We are working to update these documents. If you need assistance accessing any PDF content, please contact us.

Feedback

We welcome your feedback on the accessibility of M&G Signature. Please let us know if you encounter accessibility barriers:

• Email: support@mgsignature.co.uk

We try to respond to feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

This website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

The website is compatible with recent versions of the following browsers:

• Chrome
• Firefox
• Safari
• Edge

Assessment Approach

M&G Signature assessed the accessibility of this website by the following approaches:

• Self-evaluation
• Automated testing tools
• Manual testing with keyboard navigation

Formal Complaints

If you are not satisfied with our response to your feedback, you may escalate your complaint through our formal complaints procedure by contacting us at support@mgsignature.co.uk.

Updates to This Statement

This accessibility statement was created on 16/07/2026 and will be reviewed regularly to reflect changes in our practices and technology.